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How do I set up my business profile?

Instructions for entering your business details, uploading images, and more.

Your business profile is what credit union members see when browsing the Community Marketplace. It's your storefront in the marketplace, and it’s what helps members understand what you do, what makes your business special, and what member perk you're offering.

This guide walks you through the onboarding form step-by-step so you can prepare everything you need.

Step 1: Business Basics

You’ll be asked to enter:

  • Business URL
    • Link to your website, online store, or main landing page.

  • Business Name
    • This will appear as the title of your listing.

  • Business Tagline
    • A short phrase that describes your business (e.g. "Handmade Goods in the Heart of Downtown").

  • Business Description
    • A few sentences that describe what your business offers, your values, and why members should visit.

  • Business Email
    • Used for internal communications and customer inquiries.

  • Business Phone
    • For members or Goodbuy staff to reach you.

Step 2a: Location and Hours

  • Business Address
    • Add your primary location (or check the box for multiple or online-only).

  • Location Type
    • Indicate whether your business is:

    • Physical Location
    • Online
    • Multiple Locations
    • Online-Only
  • Operating Hours
    • Select the days and set the hours you’re open. This helps members know when to visit.

Step 2b: Upload Images

  • Logo
    • Upload a logo that looks good in a circular format. Recommended minimum resolution is 500x500 pixels.

  • Cover Photo
    • This is your main image — it will appear in search results and on your listing. Recommended minimum resolution is 1200px tall. File must be .jpg, .png, or .svg, max size 5MB.

Step 3a: Categories and Tags

  • Business Categories
    • Select up to 4 categories that describe what your business does (e.g. Coffee Shop, Bookstore, Wellness).

  • Business Tags (optional)
    • These describe your business’s values or identity (e.g. Woman-Owned, BIPOC-Owned, Sustainable). Tags are optional but help members discover businesses that align with their values.

Step 3b: Member Incentive

  • Incentive Type
    • Choose whether your member offer is a:

    • Percentage discount (e.g. 10%)
    • Fixed dollar amount (e.g. $5 off)
    • Other (e.g. free tote bag with purchase)
  • Incentive Amount and Title
    • Write a clear, easy-to-understand offer (e.g. “10% off during Happy Hour”).

  • Incentive Details
    • Add any terms or conditions (e.g. time limitations, product exclusions, minimum purchase).

  • Discount Code (optional)
    • Add a discount code if members can redeem your offer online.

  • Verification Checkbox
    • Confirm that this offer will remain active during the pilot and is only visible to members.

After submitting your profile, the Goodbuy team will review and publish it. You’ll be notified once you’re live in the Marketplace.


 

Questions? Email us at support@trygoodbuy.com

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