How do I join the marketplace?

Step-by-Step: How to Join

1. Click the Join Link

You’ll receive an invitation email or find the join link in the online banking portal of your credit unions website. Click the link to get started.

2. Create a Login

You’ll be prompted to create a secure login for your business profile.

3. Complete the Onboarding Form

This short form captures everything we need to feature your business:

• Business name and description
• Logo and photos
• Contact info and website
• Business categories and values (e.g. Woman-Owned, Eco-Friendly)
• Your offer for credit union members (e.g. 10% off, free coffee with purchase)

4. Submit and Review

Once submitted, our team will review your info and reach out if anything needs clarification. Give us 1-2 business days to approve your listing.

5. Go Live

After approval, your business will be added to the Marketplace directory. Members will be able to view your profile, see your offer, and visit you in person or online.

What Happens Next

• In-person redemption: Credit union members will show a Community Access Pass saved to their Apple or Google Wallet to claim their discount or offer at checkout.

• Online redemption (if applicable): You may choose to share a discount code in your onboarding form for online orders.

• Pilot support: You’ll receive occasional check-ins and a short feedback form near the end of the pilot.